“LRS was selected for its investment in the business of pension software; its history of successful implementations with clients of similar size and complexity; its staff and organizational model to support the ERS long-term; and more important, the overall fit of the PensionGold software to the business of the ERS.”
Andrea Rose, Administrator
LRS® Retirement Solutions was selected as a result of a competitive bid process and began the project in early 2020. ERS’ goal was to replace their outdated technology with a web-based solution that includes pension administration and electronic document management. The critical success factors for the project include improving member services and streamlining business processes, providing plan members online access to information, and improving reporting features for staff.
ERS’ new solution includes PensionGold® Version 3 software along with MemberDirect (member portal) and EDMDirect with integration to LRS’ PageCenterX® software, as well as managed hosting services.
ERS provides services to approximately 3,800 plan members and is comprised of five contributory defined benefit plans, two of which are currently open to park police and general employees.